R I P P L E S - F M S

Ripples-FMS Logistics transportation management client portal, cost savings software solution ; logistics client portal software

Generate Revenues & Save Operating Costs with client portal

“A satisfied customer is the best business strategy of all.” ~ Michael LeBoeuf. With a logistics client portal software, you can profit through operational cost savings & generate revenues by handling larger volumes with the same resources, while delivering enhanced customer services.  Let’s know-how!

There is nothing more important than ensuring your customers are satisfied and happy with your service. But achieving the ultimate goal of profit-making cannot be ignored as well. 

Customer login transport portal

Transport Management customer login portal is an essential component of any cutting-edge Truck Transport Management System. It is helpful in improving communication, streamlining procedures, increasing transparency, and providing improved customer service, all of which can contribute to the growth and profitability of a Transport company. Clients can view real-time updates on shipment status, this helps to reduce the time and effort required for communication, thus improving the overall efficiency of the transport management software system.

Ripples FMS transport management client portal features for strengthening the User Experience

Ripples FMS transport management Client Portal interface is a powerful tool that allows clients to view, track, and monitor their orders & Invoices without having to depend on the transport company. Unique login credentials are created for each client which can be used to access the portal. Some of the key features of the Client Portal include- 

  • Order details–   Provides complete details of current as well as old order history pertaining to the client.
  • Trip details– Provides the status of the current trip, the Proof of delivery (POD)  can also be accessed using this feature.
  • Real-time map view– This is an extremely sought-after feature that provides location awareness via the Live map view, allowing clients to monitor the movement of goods in transit. The feature enables clients to determine the truckload’s Estimated Time of Arrival (ETA). 
  • Invoice details– This feature allows the clients to check invoices raised for a particular order, outstanding invoice amount & current status of an invoice. The feature can also be used to view or download the invoice history through MIS dashboard

Improve revenue by deploying the best logistics transport portal software

With the logistics client portal, you can increase your revenue in two ways: –

Increased Customer Retention: – Your customers will no longer have to wait in long queues to get their queries and complaints addressed. They could quickly login to the portal and track their cargo in transit. This adds to the customer convenience while selecting your company as their service delivery option with a logistics login. Hence, they would like to come back to your company for further future requirements as well as to build a competitive advantage with the logistics portal, along with digital twin solutions.

Attract more customers: – A satisfied customer would definitely talk about your company with their friends, business partners, and other acquaintances intentionally or unintentionally. Thus delivering an excellent customer experience with additional convenience benefits would attract more customers through word of mouth

Cost savings with the best transport management client portal

Saving costs is another goal for transport management software companies to enhance profits. The transportation management client portal software can help you achieve that in the following ways: –

Time is money: – Both you and your customers will be able to save time using this logistics customer service portal. Your employees won’t have to spend time updating customers about their cargo tracking details. Hence, those employees would be able to concentrate on more essential tasks increasing employee productivity. As more work would be covered by the same number of employees, money will be saved in the hiring process.

Your customers won’t have to wait in long queues to get their issues addressed. They could get the required information within a single click using the logistics customer support software; hence their time would also be saved. Read about the benefits of deploying a client transport management client portal.

Save money on collecting Feedback: – Collecting customer feedback is a vital part of customer mapping. Often, resources are exhausted in collecting the feedback, and even then, there are issues of biased feedback, restricted feedback, improper feedback, etc. With the logistics customer portal tool, your customers can provide feedback freely via the portal itself. Since feedback would be filled the very instant of service delivery, customers would remember the service quality.

Customer portal for cargo tracking in logistics

Easy to deploy customer login transport client portal

Call today and enhance your customer delivery services, let us help you build a customer portal for generating revenues by partnering with Ripples-FMS. A good knowledge base for b2b customer web portal with support requests, account management system, user friendly and easy to deploy.