Logistics customer self service portal success story

Logistics self service portal developed to handle freight forwarding of Mars Moz Freight Forward, Lda is a freight forward company based in Beira, Mozambique, that provides a full-service of cargo handling, clearing, and delivery in international trade from/to Beira, connecting hinterland destinations such as Malawi, Zambia, Zimbabwe, Botswana, DRC, and vice versa, and also an agency for domestic cargo.

Customer service in logistics industry

In many a logistics company, transit, and theft can be reduced to a great extent by deploying our innovative warehouse and cargo monitoring in logistics transportation. A Logistics client portal can help medium and large-sized freight transport companies and logistics operators save money through improved utilization of warehouse space, and better tracking of inventory dispatch, loading, and transit.

Implementing a freight management customer self service software portal that tracks and monitors cargo movement and storage will enhance the competitive advantage of firms in the business of logistics management. The completely wireless solutions are easy to deploy and low on maintenance.

Logistics customer self service portal 

Nowadays we come across Industrial Internet of things (IOT) integrated cargo tracking & anti-theft solution with data analytics modules. A real-time data interface and the smart rule engine will help detect anomalies in supply chain inventory and operations visibility by enabling complete information into the storage, inventory status, and location of cargo inside warehouses and on every truck. Users of logistics portal software will gain new insights delivered through the customer logistics portal

• Say goodbye to repeated work using excel files in logistics operations
• Sends alerts on consignment and truck arrival/departure, automatic check-in and check-out at warehouses and yards
• Collects & analyzes data on the condition & location of cargo, machines & trucks to ensure performance
• Provides 24/7 support enabled with a data logging platform and sensor integration using remote connectivity tools
• Shares information on the environment of storage, delivery schedule, parking, and traffic with the partners and suppliers
• Logistics yard monitoring – Arrivals, departure, workforce, driver tracking.
• Workflow and productivity monitoring in the logistics yard
• Integrated transport logistics accounting software.
• Tracking the utilization of racks in warehouses information on client portal
• Forklift, Pallet, and bin monitoring with the layout map
• Linking the data with customer production and procurement cycles
• Secure customer portal with OTP to enable login
• Hosted on secure web hosting / on-premise models