Digital maturity in logistics management

Digital maturity in freight forwarding & logistics management are often confused with digital transformation. However, there is a considerable difference between them. Deploying digital technology without a comprehensive organization training plan and a competent set of employees who won’t be able to use them effectively will end up in such projects being abandoned or having cost overruns.

For effective digital transformation in small business logistics, you, as the owner/manager need first to understand your organizational competencies and areas of improvement. Request for Free report

Digital maturity in logistics management & freight forwarding industry

In today’s competitive world, it has become essential to embrace digital technology to survive and flourish in the market irrespective of the industry you belong. Adopting digital technology is not that simple a process. Digital transformation requires thorough research and planning before implementation.

To prepare an effective and successful plan, an enterprise must first evaluate the Current digital status of their company. With the help of the digital maturity model, one can analyze their current usage/ value generation using digital technology. Digital maturity is often confused with digital transformation. However, there is a considerable difference between them.

Methodology

Interviewing key stakeholders of the organization
Understanding logistics industry trends
Meetings with managers in the organization
Process mapping based on existing practices
Mapping the industry best practices
Meetings with the customer base
Identify gaps in existing process viz a viz industry trends & best practices
Scoping the cost-benefit and Return On Investment analysis

Digital transformation in small business logistics

Management control audit systems to reduce fraud
Improve employee safety & productivity
Methods to reduce operational expenses in the logistics business
Value add services to your clients in manufacturing
Workshop spares inventory optimization
Smart fleet, fuel, and Tyre management
Getting back to business solutions
Implementing smart warehouse solutions

Handholding your logistics management digital transformation journey

Performing a digital maturity model assessment in the business process of your logistics industry practices would help accelerate the deployment of Small business logistics software such as invoicing, operations, tyre management etc. A software training & implementation plan that is well structured can help reduce these bottlenecks to increase internal efficiency and introduce customer experience management practices.

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Using the following five elements, the priorities and business goals can be assessed: –

Customer Experience Management best practices
Business Strategy and execution
Level of Technologies deployed
Operational Activities, measurability matrices
Organizational Culture around change management

What do you need to do?

Take up the following digital maturity assessment “Link” and get into conversation with our team for a one-on-one understanding of the business/ fill in the subsequent questionnaire.

Evaluation

With the help of the scores, we will analyze the level of digital maturity present in the company and assess the future course of action.

Level 1 – A little or no sign of digitalization. The company’s level of adoption of technology is shallow.

Level 2 – There exists some sign of digitalization but is poorly executed by the company.

Level 3 – There exists digitalization in most departments of the company. However, digital leadership is still missing. Employees do not know how to operate them

Level 4 – There exists a good level of digitalization in the enterprise. However, some areas require more attention and improvement.

Level 5 – A very high level of digitalization exists in the enterprise with a well-framed digital strategy and skilled employees to make the most

Digital maturity in freight forwarding, small business logistics management

What do we offer?

Department wise & Role-based analysis
Key usage statistics & percentage for each department
Measuring current performance and comparison to industry standards
Summarized company performance statistics
Gap analysis consultation report
Recommendations & Suggestions for improvement across departments
Assessment of digital maturity of your logistics business

Understanding operations & strategic freight management

Understanding the various aspects of operations and strategic management in the logistics supply chain industry is important in running a successful logistics business. Before installing warehouse e-commerce or logistics ERP software, it is important to understand the flaws in the manual process. Applicable to multi-modal logistics companies as well.

However, due to evolving business models, competition, and industry disruption, companies tend to grow in an unstructured manner. This results in nonstandard practices and procedures that allow inefficiencies to creep in. In pandemic situations, deploying indoor positioning in warehouses will reduce possibilities of theft, fraud and increase productivity.

Expertise and experience in the small business logistics & freight management industry

With 20+ years of industry experience, we research the latest trends in the logistics & transportation sector for the new normal, backed by a robust Logistics software implementation plan. Our domain experts would be provided online consulting services, interviewing managers & clients to take stock of the business scenario. We will submit a comprehensive report on the need to go fully digital – automation customer touchpoints, to optimize costs. From identifying department-wise key usage statistics, claims management & percentage reports to suggesting optimal improvement methodologies, we can help you achieve operational excellence and thereby take your company to higher performance levels. Check our logistics Webinar schedules.

Get on the path of digital transformation soon. We are there to support small business logistics in every step! Call now !!